120-Night Free Trial Melbourne | Avonest Bed Frame & Mattress
120-Night Free Trial - Avonest Melbourne
Buying a bed frame or mattress online means making a significant decision without lying on it first. Avonest removes that risk entirely. Every Avonest product - bed frame, mattress, and pillow - comes with a 120-night free trial. If it's not right, return it for a full refund. No questions asked.
Free pickup for metro Melbourne addresses. Delivered within 24 hours of your order.
What the 120-Night Trial Covers
The Avonest 120-night trial applies to every product in the Aurora BreatheTech Sleep System:
- Avonest Birch Wood Bed Frame - 120 nights to decide if the frame is right for your bedroom
- Aurora BreatheTech Hybrid Mattress - 120 nights to assess comfort, support, and temperature regulation
- Aurora BreatheTech Pillow - 120 nights to evaluate neck support and breathability
Unlike competitors who offer different trial periods for different products - mattresses on one policy, bed frames on another - Avonest applies a single unified 120-night trial across the entire sleep system. One policy. Three products. No fine print surprises.
How the Trial Works
There is no minimum waiting period before you can request a return. Sleep on it from night one. If at any point within 120 nights you decide it's not the right fit, contact Avonest and we'll arrange the return.
For metro Melbourne addresses, Avonest arranges free pickup of bed frames and mattresses - no need to repack and courier it yourself. For pillows, a return label is provided and the item is dropped at your nearest post office within 14 days of initiating the return.
Refunds are processed promptly after inspection at our warehouse, credited back to your original payment method.
120-Night Trial - Melbourne vs Competitors
| Brand | Bed Frame Trial | Mattress Trial | Pillow Trial | Minimum Wait |
|---|---|---|---|---|
| Avonest | 120 nights | 120 nights | 120 nights | None |
| Koala | 120 nights | 120 nights | 120 nights | 7 days |
| Eva | 60 nights | 100 nights | 60 nights | 30 days |
| IKEA | 365 days (unused) | No trial | No trial | N/A |
Avonest matches Koala's 120-night coverage across all products, with no mandatory waiting period before initiating a return. Eva's trial is split - 100 nights for mattresses, only 60 nights for bed frames and pillows - and requires a minimum 30-day adjustment period before any return can be requested.
Why 120 Nights?
Melbourne experiences four distinct seasons within a single year. A mattress or bed frame that feels comfortable in an autumn purchase may perform very differently through a Melbourne summer. 120 nights covers approximately one full seasonal transition - enough time to genuinely assess whether a sleep product works for your body and your climate.
Most sleep product companies set trial periods at 100 nights because it's become an industry standard. Avonest extended to 120 nights because Melbourne's variable climate means the additional weeks matter - particularly for assessing mattress temperature regulation across seasons.
What Happens to Returned Products
Returned Avonest products are inspected at our warehouse. Products in good condition are donated to charity partners or rehomed. This approach means your return doesn't go to landfill - it goes to someone who needs it.
The Zero-Risk Purchase
Between Shopify's secure payment processing - supporting Visa, Mastercard, Amex, PayPal, and Apple Pay - and Avonest's 120-night trial, every purchase is fully protected from the moment you order to the end of your trial period.
- Payment security: All transactions processed through Shopify's PCI-compliant checkout
- Trial protection: 120 nights on every product, no minimum waiting period
- Delivery guarantee: Free 24-hour delivery within 50km of Melbourne CBD
- Return logistics: Free metro Melbourne pickup on bed frames and mattresses
Frequently Asked Questions
How long is the Avonest free trial?
The Avonest free trial is 120 nights on all products - bed frame, mattress, and pillow. This applies to full-price and sale purchases.
Is there a minimum trial period before I can return?
No. Unlike some competitors who require a minimum 30-day adjustment period, Avonest has no mandatory waiting period. You can initiate a return at any point within the 120 nights.
Does the 120-night trial apply to sale prices?
Yes. The 120-night trial applies to all Avonest purchases regardless of price, including EOFY sale pricing.
How do I return an Avonest product in Melbourne?
Contact Avonest at hello@avonest.com.au to initiate a return. For metro Melbourne addresses, we arrange free pickup of bed frames and mattresses. For pillows, a prepaid return label is emailed to you.
What condition does the product need to be in for a return?
Products should be in reasonable condition and returned in their original packaging where possible. Significant damage may affect refund eligibility. Normal use during the trial period is expected and accepted.
Can I return just one product if I bought the full sleep system?
Yes, subject to Avonest's one-return-per-product-type-per-household policy. If you purchased a bed frame and mattress, both are eligible for return as they are different product types.
How long does a refund take?
Refunds are processed promptly after our warehouse receives and inspects the returned product, credited back to your original payment method.
Does the trial apply to all sizes?
Yes. The 120-night trial applies to all sizes - Single, King Single, Double, Queen, and King - for both the bed frame and mattress.
Shop With Confidence
Avonest delivers free within 50km of Melbourne CBD in 24 hours. Every product comes with a 120-night trial. If it's not right, we'll pick it up for free and refund you in full.
